Customer Care & Order Assistance

At MUMS CRYSTAL, customer satisfaction is our priority. Every order is carefully inspected and securely packed before dispatch.

If you have any concerns regarding your order, please contact our Customer Care Team within 24 hours of receiving your package.

Please include:

* Your Order ID
* A brief description of the issue
* Clear photos or videos of the product and packaging (if applicable)

Our team will carefully review your concern and provide the most appropriate resolution based on the circumstances.

Important Information

* We request customers to record an unboxing video while opening the package, as this helps us verify any transit-related issues.
* Concerns reported after 24 hours of delivery may not be eligible for review.
* MUMS CRYSTAL reserves the right to determine the appropriate resolution after reviewing each case.
* We are not responsible if the customer overpays to the courier person without observing the COD amount on the bill.

Contact Us

WhatsApp: +91 9101365388

Email: mumscrystalhealing@gmail.com

Business Hours: Monday–Friday, 10:00 AM – 6:00 PM (IST)

Thank you for choosing MUMS CRYSTAL. We appreciate your trust and are committed to providing the best possible customer support.